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Privacy Policy

 

At Anesha’s Art of Cakes, we are committed to ensuring that your privacy is protected. This Privacy Policy outlines how we collect, store, process, and safeguard your personal data. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or regulations.

1. Who Is Responsible For Your Personal Data?

The controller of your personal data is Anesha’s Art of Cakes, based in Worksop, Nottinghamshire, UK. You can contact us with any privacy concerns at:

Email: hello@aneshasartofcakes.co.uk

2. What Information Do We Collect?

We collect personal data when you engage with our services. This may include:

  • Name
  • Email Address
  • Phone Number
  • Postal Address (if relevant)
  • Dietary Requirements (if applicable)
  • Details related to your order (e.g., event date, cake design, venue)

We do not collect payment information, as payments are securely processed via third-party services.

3. How Do We Use Your Personal Data?

We use the information we collect for the following purposes:

  • To respond to your inquiries and manage your orders
  • To provide you with quotes, invoices, and updates about your order
  • To deliver your custom wedding or celebration cakes according to your specifications
  • To send communications that are required by law, such as updates to this Privacy Policy
  • To improve our services, products, and customer experience
  • To send marketing communications about our products and services, if you have consented to this

We will never sell, trade, or rent your personal data to third parties. Your data will only be used by us to fulfil and administer our services.

4. How Do We Protect Your Personal Data?

We take your privacy seriously and employ the following methods to protect your personal data:

  • Apple iCloud Services: As a one-woman business, we use Apple iCloud to securely store personal data and communications. iCloud offers end-to-end encryption for data at rest and during transit, ensuring that your personal data is protected. More details on iCloud’s privacy practices can be found in Apple’s Privacy Policy here.

  • Password Protection: We use strong, unique passwords for all accounts and services where your personal data is stored. Access to sensitive data is limited to the business owner only.

  • Two-Factor Authentication (2FA): We enable two-factor authentication on all accounts (including iCloud) to further secure your personal data from unauthorised access.

5. How Long Do We Keep Your Data?

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected. Once the data is no longer required (e.g., after completing your order or responding to your query), we will either delete it or anonymise it, depending on the circumstances.

6. Controlling Your Personal Data

You have the right to:

  • Request access to the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Request the deletion of your data (subject to legal retention requirements)
  • Withdraw your consent for marketing purposes at any time

To make such requests, please contact us via the details provided above.

7. Who Has Access to Your Personal Data?

We do not share your personal data with any third parties for marketing purposes. However, we may share data with third-party service providers that help us deliver our services (e.g., cake delivery services or payment processors). These third parties will only have access to your data to the extent necessary to provide the requested services and are required to protect your data in accordance with privacy laws.

8. Cookies

We may use cookies on our website to enhance your browsing experience. Cookies are small text files stored on your computer or mobile device. They are used to improve functionality but do not store personal information.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some website features may not work properly.

9. Links to Other Websites

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any websites you visit from our site.

10. Your Rights

Under data protection laws, you have the following rights:

  • Access: The right to access the personal data we hold about you
  • Correction: The right to request corrections to any inaccurate or incomplete data
  • Erasure: The right to request the deletion of your data, where applicable
  • Marketing Preferences: The right to withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at the provided details.